Privacy Policy
At CALVÉRA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, or contact us.
Information We Collect
We may collect information such as your name, phone number, email address, delivery address, order details, and any information you provide when contacting CALVÉRA through our website, WhatsApp, social media, or customer support channels.
How We Use Your Information
We use your information to process and confirm orders, arrange delivery, provide customer support, respond to questions, manage returns or exchanges, improve our website and services, and communicate important information related to your order.
Order & Delivery Information
When you place an order, we may share the information necessary to complete delivery with the relevant courier or delivery service. Only the information required to process and deliver your order is shared.
Payment Information
CALVÉRA currently offers Cash on Delivery and payment through IBURAQ. We do not store payment card information on our website. If additional payment methods are introduced in the future, payment information may be processed securely by the relevant payment provider.
Cookies & Website Data
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the site, remember preferences, and support analytics and marketing activities. You may control cookies through your browser settings where available.
Sharing of Information
CALVÉRA does not sell personal information. We may share necessary information only with service providers involved in operating our website, processing orders, delivering purchases, providing technical services, or supporting our business operations.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online system or method of electronic storage can be guaranteed to be completely secure.
Your Rights
You may contact CALVÉRA to ask about the personal information we hold about you, request corrections to inaccurate information, or request deletion of information where appropriate and permitted.
Contact Us
If you have any questions about this Privacy Policy or how CALVÉRA handles your information, please contact us through our Contact Us page